Security & Compliance

We uphold the highest standards of security and compliance, protecting our people, information, and operations through robust policies, responsible practices, and continuous improvement.

SECURE, COMPLIANT, 
BUILT FOR TRUST 

Protecting Business Operations Through Security, Compliance and Responsible Governance.

As a trusted provider of Business Process Management and outsourcing services in Sri Lanka, we understand that clients depend on secure systems, protected data, and reliable operational practices to support their business success.

Our approach combines internationally recognised security standards, structured compliance frameworks and proactive risk management to help businesses operate and scale with confidence.

SECURITY THAT SUPPORTS
CONFIDENT GROWTH 

Security is more than a requirement.
It's a business enabler.

We help clients protect sensitive information, minimise operational risks and maintain compliance while benefiting from efficient and scalable outsourcing solutions.

Through robust governance, continuous monitoring, and secure operational processes, H Connect International delivers business support services that prioritise confidentiality, integrity and availability across every engagement.

ISO/IEC 27001:2022
CERTIFIED INFORMATION
SECURITY MANAGEMENT

ISO 27001 Certified Bureau Veritas and UKAS Management Systems logo for H Connect International

H Connect International is an ISO/IEC 27001:2022 certified organisation, demonstrating our commitment to maintaining a comprehensive Information Security Management System (ISMS).

This globally recognised certification reflects our structured approach to identifying risks, safeguarding information assets and maintaining strong security controls across business operations.

By adhering to internationally accepted security standards, we help clients protect critical information and maintain trust throughout every stage of the outsourcing relationship.

GLOBAL AND REGIONAL
COMPLIANCE 

We adhere to global and regional security and data protection requirements across the markets we operate in.

We also strictly adhere to applicable laws and regulations in every region we operate.

Our compliance approach includes alignment with:

General Data Protection Regulation
Data Protection Acts
Privacy Act 1988, Australia

OUR SECURITY CONTROLS INCLUDE:

01.

Multi-layered Access Controls

02.

End-to-End Data Encryption

03.

24/7 Security Monitoring

04.

Regular Vulnerability Assessments

05.

Strict Data Privacy Policies

06.

Secure Network Architecture

07.

Incident Response Protocols

08.

Comprehensive Employee Training

09.

Continuous Compliance Audits

DATA SECURITY 
YOU CAN TRUST 

Protecting client data is one of our highest priorities.

Our security framework includes multiple layers of protection designed to safeguard confidential information, prevent unauthorised access and support secure business operations.

Together, these measures help maintain a secure environment for client operations and sensitive business information.

DEDICATED IT AND 
COMPLIANCE SUPPORT 

Our dedicated IT and compliance team supports secure daily operations through ongoing oversight, monitoring and governance.

This includes:

24/7 Operational Support
Security Monitoring and Incident Response
Independent External Assessments
Compliance Reviews
Staff Awareness and Security Training
Technology Risk Management

By investing in people, processes and technology, we help maintain
a strong security culture across the organisation.

BUSINESS CONTINUITY AND 
OPERATIONAL RESILIENCE 

Secure operations require preparation, adaptability and resilience.

Our structured transition methodology and Business Continuity Planning (BCP) framework help protect client operations from disruptions while supporting seamless service delivery.

Through disaster recovery planning, operational safeguards and resilient processes, we help businesses maintain continuity and confidence even during unforeseen events.

SECURE 
OUTSOURCING 
BACKED BY TRUST 

Businesses need more than operational support. They need a partner they can trust with sensitive information and critical processes.

Through certified information security practices, strong compliance governance, business continuity planning and dedicated security expertise, H Connect International helps organisations scale confidently while maintaining the highest standards of data protection and operational integrity.