Privacy Policy

1. Information We Collect

2. How We Use Your Information

We process your personal information for specific organisational and business operations, including:

• Service & Client Management: Responding to sales inquiries, assessing business requirements, and delivering BPM solutions.
• Talent Acquisition: Reviewing job applications, conducting candidate evaluations, and recruiting personnel.
• Communications: Sending corporate updates, service announcements, newsletters, or industry insights (where consent has been provided).
• Site Optimisation: Analysing visitor behavior and website analytics to enhance user experience and site security.
• Compliance & Legal Obligations: Meeting regulatory requirements, ISO/security audit specifications, and statutory duties.

3. Legal Basis for Processing Data

We process personal data based on the following legal grounds under the Sri Lanka PDPA:

• Consent: When you explicitly provide consent (e.g., subscribing to communications or submitting candidate profiles).
• Contractual Necessity: Where processing is required to fulfill a contract or evaluate a potential business or employment agreement.
• Legitimate Interests: To advance our operational needs as a global professional services firm without infringing upon your privacy rights.

4. Disclosure and Sharing of Information

We do not trade, sell, or rent personal information. Data may be shared strictly under controlled circumstances:

• Group Entities & Affiliates: Authorised personnel within H Connect International and parent/subsidiary entities for legitimate corporate operations.
• Third-Party Vendors: Trusted IT infrastructure providers, web hosts, cloud storage vendors, and analytics services operating under strict non-disclosure obligations.
• Regulatory & Legal Authorities: Where required to do so by applicable laws, court orders, or law enforcement demands.

5. Cookies and Web Analytics

Our site utilises cookies to optimise operational performance and analyse web traffic. You may manage or restrict cookies through your internet browser preferences. Disabling certain cookies may limit access to specific website functionalities.

6. Data Security

We maintain robust administrative, physical, and technical controls, aligned with international information security standards, to protect personal data from unauthorised access, alteration, disclosure, or destruction. Access to personal information is restricted strictly to authorised staff on a need-to-know basis.

7. Data Retention

Personal data is retained only as long as necessary to achieve the purpose for which it was collected, resolve disputes, satisfy statutory audit obligations, or fulfill legal requirements. Career applications are retained for an appropriate talent-matching period unless a removal request is received.

8. Your Rights Under the PDPA

Subject to legal and statutory exceptions, you have rights regarding your personal data:

• Right to Access: Request details or copies of the personal data we hold.
• Right to Correction: Request the update or rectification of inaccurate data.
• Right to Withdraw Consent: Withdraw previously granted consent at any time.
• Right to Erasure / Objection: Request the deletion or limitation of processing under specific legal grounds.

To exercise these rights, submit a written request using the contact details provided below.

9. Third-Party Links

Our website may include links to external websites, social platforms, or corporate partners. We are not responsible for the privacy practices or content of third-party platforms, and we encourage you to review their respective privacy notices.

10. Updates to This Privacy Policy

We reserve the right to revise this policy to reflect operational, legal, or regulatory updates. Revisions will be posted directly to this page with an updated "Last Updated" date.

11. Contact Us